What is an eBook?
The term eBook stands for electronic book. In plain English it is a book in a digital electronic format that you can view and read on your PC or eBook Reader. They come in many different formats including PDF, exe and Word.  You can print pages out if you wish.  Best part is - you can search some eBooks for keywords - how can you do that with a good old fashioned paperback - Hmm - let me think, sticky notes or bookmarks, browsing the contents, boring!

Where is my ebook - I haven't received it?
You may need to check your email SPAM or TRASH folder, sometimes the ebooks end up there depending on your service provider.

How do I receive my product?
A link to where you can download the product from will emailed to you upon receipt of your payment. 

I cannot open the product - file format not recognised?
You may not have the necessary program installed to read the documents.  You should visit the downloads page and ensure that you have downloaded Winzip and Adobe Acrobat Reader.  Otherwise your eBook will not open.